General Terms and Conditions

The following terms and conditions apply to all orders placed by the customer referred to as ”you”) with Ambrosia Paris hereinafter referred to as “Ambrosia Paris ”, ”us ” or ”we”, at the Ambrosia Paris website, mobile website, or telephone.

By using ambrosiaparis.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

The inclusion of any products or services on ambrosiaparis.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on ambrosiaparis.com at the time you place your order.

Prices and delivery charges

The prices displayed at ambrosiaparis.com include the statutory Value Added Tax but does not include a delivery charge.

Ordering/conclusion of contract

Once you have placed your order, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary we will notify you and ask you to contact Ambrosia Paris Customer Service who will settle the refund.

Delivery

Ambrosia Paris exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order in accordance with your selected delivery option.

Before you place your order, you will be informed of the expected delivery details. Once you have placed your order you will receive an email confirmation with your expected delivery details.

Withdrawal of Order

If the item you have received is defective, please notify Ambrosia Paris promptly and return the item in accordance with section 6 (Returns) below. Ambrosia Paris will, for any products deemed defective, provide a full refund, including the costs of delivery and return. The provisions set forth herein do not limit any applicable statutory rights.

In the event of an error in connection with any products or services displayed through ambrosiaparis.com (including typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability), Ambrosia Paris reserves the right to cancel any order prior to the time it is delivered to you.

Returns

Ambrosia Paris guarantees a full refund for any returned items in accordance with section 5 (Withdrawal of Order), provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged or altered and that any labels or tags should be intact.

Our Liability

Nothing in these Terms shall exclude or limit & Ambrosia Paris’ liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach.

Ambrosia Paris is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.

Our maximum liability to you for any loss or damage arising in connection with your order on ambrosiaparis.com shall be limited to the total price of your order.

Guarantee

If there are defects in the goods you have purchased, Ambrosia Paris abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us.